If you incurred damage while your items was being shipped please contact us immediately.
It is very important not to discard any packaging materials.
Take pictures of the following and forward them to us:
- Exterior of the package.
- Shipping label.
- Interior of the package showing how it was packaged.
- Close up of the damage to the item.
Please provide details of the item. Make, model brand names and the year it was purchased. We will also need repair estimates or receipts for lost items.
Please submit all of this to us and we will get to work on the claim on your behalf.
Thanks hope it doesn't interfere with your biking . . .
