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High Country Shipping Customer Testimonials

Click HERE for a list of news articles & videos about High Country Shipping
  To leave customer feedback you may email us directly at info@HighCountryShipping.com
 

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" Hi, We have used your service for the past 2 years and couldn't be happier. Over those past 2 years you have shipped our skis to 6 different locations and they have always arrived on time and in perfect condition. We also want to give a big thank you to Ellen who has kept us updated and informed with all of our shipments. We are very happy and tell all of our friends about your service. Thanks "

~ Dave and JoLynne, Woodstock, GA ~


" Thank you Ellen, Your company has made this moving time much less stressful for us and we appreciate your efforts and attention to detail! "

~ Cindy S., Minnetonka, MN ~


" You guys did a great job shipping and prepping my bike for Cycle Oregon. You delivered the services that you promised (rare these days). Great job "

~ Bill D., Tannersville, PA ~


" Ellen, I did receive my bike in perfect condition on Monday August 27. Everything worked out wonderfully. Thank you so much. I told everyone about you guys and how it is so much better than taking the bikes on the plane. Thanks for all your help. "

~ Wade ~


" Dave, I appreciate your wonderful service since I placed my shipping order. I have never had better customer service with a business. All of my questions were always answered quickly and in a very friendly and polite manner. I will refer High Country Shipping at every race I attend and I will use you again. Thank you, "

~ Eric H., Indianapolis, IN ~


" Hello, I just wanted to send a note of thanks to Dave. Dave was very helpful in getting my rear derailleur hanger fixed when I found that it had gotten broken during shipment to the start of this years RAGBRAI ride. With his help, he got my bike in tip-top shape and I was able to enjoy the whole week's ride. Thanks Dave! "

~ Mike K., North Chelmsford, MA ~


" I want to tell you that I could not be happier with the job you guys did shipping our bikes to Iowa for RAGBRAI. The bikes arrived safely and on time and your people were all great. "

~ Gerald, Walnut Creek, CA ~


" Hey Dave, In a world where it's too easy to complain about the bad things, I just wanted to let you know that I was really pleased with the bike delivery service you guys did. "

~ Hugh M., New York, NY ~


" I shipped four bikes from Cologne, Germany to San Francisco, CA using High Country Shipping. I cannot speak highly enough for the service and peace of mind that Dave provided me. From my first contact to the safe return of our bikes, Dave was an absolute pleasure to work with. He provided all the necessary international paperwork, walked me through the process and assured me he would follow-through, as I was traveling on in Europe without the bikes. As it turned out, FedEx didn't pick up the bikes when they were scheduled to do so; Dave worked with the hotel manager to provide FedEx with what they needed and he kept me informed via email. His estimate of the shipping costs was right on! All in all, a very professional service that comes with peace of mind and safe shipping. I'll definitely use High Country again and have referred several people to them. Thanks for the great service! "

~ Cathy, San Francisco, CA~


" Just got back from my trip. The bag was waiting for me at the hotel when I got there. I highly recomend your company. "

~ Mike R., Portsmouth, NH ~


" Thanks for your help and I was really pleased in how High Country Shipping provided excellent service. When I return next year to Tucson for the duathlon nationals I will use High Country. "

~ Joe, Blowing Rock, NC ~


" Thank you, Dave and AJ. You were always there with prompt and courteous replies to my many inquiries. Our bikes arrived home to CA today :-) Thank you for all of your hard work. You did a great job and literally made our trip possible. Take care, "

~ James J. and Shannon B.~


" I thank you very much for your service! I wished we had your service in Germany / Europe!
Best regards! "

~ Reiner, Germany ~


" Dave, I am pleased to tell you that my experience of shipping 3 bikes to and from Iowa with your firm was excellent. On the last day of RAGBRAI we arrived at the Mississippi before noon, so no delay or problem with returning our bikes to you. I will be shipping my bike to Florida in early October, so you will hear from me then. Thanks for your efforts and those or your team. Regards, "

~ Rick, Aurora, OH ~


" Thank you for your excellent service, it made getting my bike to suix city totally stress free and convenient. Unfortunately, i was given misinformation that Ii could take the bike home with me on my flight free, otherwise, I would have been happier having it shipped to my doorstep. You guys were great when i arrived by taking care of me immediately... it was impressive. Good job and I like your caring attitude.. so refreshing... The world would be so much nicer if more businesses took such pride in their service... a very satisfied customer,. "

~ Jacque ~


" AJ, Got the bikes back on Friday, re assembled over the weekend and we are ready to roll for the upcoming race weekend. Your handling of the shipping worked out just great, both ways. I will certainly be using your services in the future. Best regards, "

~ John, Byfield, MA ~


" Thank you for your message. I was lucky to have ended my run early and did not experience any extended delay. Your response speaks volumes about the type of business you run – problems happen but having you acknowledge that and compensate for it goes a long way towards making it better! Thank you for that. You made this experience easy for me – as a first time RAGBRAI participant and doing it alone, this was quite an experience. Thank you for your help. "

~ Eileen, Fair Haven, NJ ~


" I arrived in the morning but I have to say everything for me worked great. I received my bike (haven't unpacked it yet but assuming all OK) and had zero wait time. Thanks for being so efficient! "

~ Melanie ~


" You guys rock! Sure, I waited for a little while, but as a "virgin," I was exicted to complete a goal I had set for myself and got to talk to other cyclists who turned me on to other rides. Thank you so much for getting my bike to RAGBRAI and back. If you need an endorsement, positive plug or recommendation, please contact me. I would definitely use HCS again! It's the way to go! Thanks again, "

~ Paula S. ~


" Also, I was very happy with the service provided, and would definitely recommend it as an option to flying with a bike. The folks at Cycles of Life were the best. "

~ Dave C. ~


" I just discovered that I can find all of the information that I am looking for on your website, and I did. Very well done! And also well done that my bike has been at Velo City since 9/7! I hope that I race as well as you folks have taken care of things so far. With every good wish, "

~ Dr. Steve J., Pembroke Pines, FL. ~


" Dave, Great. Thanks a ton for your help and you have my business for any shipping needs going forward. "

~ Pete S., Stoneham, MA ~


" Your process rocks. The bike made it to the shop. "

~ Jeff S. ~


" Hi Dave, I went on your website and it didn't seem like I had the option to add a testimonial, so here it is. Use as you wish. I shipped four bikes from Cologne, Germany to San Francisco, CA using High Country Shipping. I cannot speak highly enough for the service and peace of mind that Dave provided me. From my first contact to the safe return of our bikes, Dave was an absolute pleasure to work with. He provided all the necessary international paperwork, walked me through the process and assured me he would follow-through, as I was traveling on in Europe without the bikes. As it turned out, FedEx didn't pick up the bikes when they were scheduled to do so; Dave worked with the hotel manager to provide FedEx with what they needed and he kept me informed via email. His estimate of the shipping costs was right on! All in all, a very professional service that comes with peace of mind and safe shipping. I'll definitely use High Country again and have referred several people to them. Thanks for the great service! "

~ Cathy J., San Francisco, CA~


" It all worked great. What a super service you guys have. I am a real fan, now more than ever. "

~ Laird, 24 Hours of Moab ~


" Thank you guys so much for making our vacation so pleasant. It was nice to see our luggage waiting on us when we checked into our hotel . . . "

~ Jason K., Tulsa, OK ~


" Hey, a BIG thank-you! The cherished bike arrived wednesday evening and I got to it saturday morning. You guys were great, very efficient and super easy. "

~ Katherine M. Southbury, CT ~


Dear High Country Employee's,
" We would like to thank you for helping us with our travel needs. With the airline travel being what it is, traveling with ski equipment and a family can be overwhelming. At every point we always had the confidence that our equipment would be handled with care and arrive appropriately and on time. Your system is easy to interact with and you have maintained the ability to keep the process personal.  Our best wishes, "

~ The Meredith Family ~


" Thank you so much! I have already started telling people about your services. It was effortless for us thanks to you! We will keep you posted on our plans for our next ski trip!  Thanks again, "

~ Judy K., Danville, CA ~


" Thank you guys so much for making our vacation so pleasant. It was nice to see our luggage waiting on us when we checked into our hotel, and to know that we would not have to carry everything back with us was such a stress relief! I will recommend your services to anyone I know who will be traveling to Colorado for vacation!  Thanks, "

~ Jason K., Tulsa, OK ~


" We have used HCS (High Country Shipping) for years and could not be happier. HCS’ crew is kind, helpful, and easy to work with. What is not to love about traveling without all that baggage and to know it will be waiting for you upon arrival? It makes the days before travel much more stress free because you are already packed. The airport time is reduced; you just show up and go through security and upon arrival you just walk off the plane and out the door. When returning home you even have a couple days of grace before the onslaught of laundry arrives home. And as much as I like it my husband and kids love the ease of travel even more! Bottom line is it is door to door and wonderful.  Take care, "

~ Beth V., Norwalk, CT ~


" My wife and I are both in (different) service businesses, we understand how difficult effective and good service delivery is, and like just about everyone we feel as if we’re surrounded by indifferent and uncaring service providers (think commercial airlines and cell phone providers as a start). High Country Shipping is a breath of fresh, Colorado mountain air in this regard. They deliver, and they do it right every time…and you speak to a really nice person whether you call or visit them. Call me at 441-535-1065 if you’d like to ask me any questions about High Country Shipping and our experiences.  Sincerely, "

~ Jim G. ~


" We have used Dave and High Country Shipping for years in both summer and winter trips from New York to Telluride. The service is exceptionally reliable and cost effective. By shipping ahead we avoid long check-in lines at the airport, feeling almost smug as we go directly to the security process with our carry on items. High Country Shipping is always friendly and accommodating. We have recommended them to several friends who travel to Colorado and they thank us each time they head West. "

~ Valued Customer ~


" Thanks for your excellent service. I'll be using you again for ski season! "

~ John M., Cape Elizabeth, ME ~


" Thanks Dave! It all worked great. What a super service you guys have. I'm a real fan, now more than ever. I apologize for not getting you guys going sooner. Consider the shipping of my bike payment in full. (Can I get it shipped home too?) We'll do a better job next year. This has been a dizzyingly hectic year for me. Thanks for your patience. I hope you've had a modicum of business from our promotions. I definitley think your service is a valuable one for many of our racers and that over time it will be used by more and more.  Cheers, "

~ Laird, 24 Hours of Moab ~


" Our family has been customers of High Country Shipping for, well, a long time now. They have moved my kid’s clothes and winter gear back and forth between our house in Colorado and three different schools in Massachusetts and Connecticut. They picked up my daughters winter clothes from school in Massachusetts when she graduated last summer, delivered them to our house in Colorado, then shipped the same clothes from Colorado to her in Italy this fall. I fully expect that they will be shipping her clothes and equipment for the next few years while she’s at college as well! "


" My son’s hockey and snowboard gear regularly goes back and forth between school in Connecticut and our house in Colorado, always via High Country Shipping. High Country Shipping takes the guesswork and complication out of the process, they pick up exactly when they say they will, they provide exactly the forms and instructions my teenage kids at school need and every single time the process has been flawless…and this despite teenagers best efforts to the contrary! "


" But here’s where they really impressed me. Last January I asked if they could figure out a way to ship our ski boots and ski clothes from Colorado to our hotel in Lech, Austria and arrange for them to be picked up and shipped back from Lech after we left. The guys at High Country Shipping carefully and thoroughly researched the myriad issues to do with shipping goods to and from Europe, figured out the intricacies of the customs process, sent me regular emails to update me about progress and attached careful, clear and simple instructions that even I could follow to ship the bag back to Colorado. It all went like clockwork. I cannot imagine trying to get any other shipping company to take the kind of personal interest that the guys at High Country shipping took…and the cost was about the same as it would have been had we schlepped the bag with us on the airlines, given the excess bag charges these days. No drama, no hassles and no backache! "


" Thanks for the update!! I think I'm getting adicted to you guys."

~ Adriene B., Jacksonville, FL ~


" Thank you again for your assistance - I am a NEW FAN of your service!
Going to pick up my bike now! Joy and rapture!!! ;~) "

~ NT, Philadelphia, PA ~


" Without your services, we wouldn't have been able to leave so easily. By shipping home our boots and carry-on items, be could travel home. It was so nice to not have to worry about getting our items since you live up to your excellent reputation.  Thank you,"

~ Tiffany and Parks ~


" Once again, I am amazed at how you stepped up for me. Thanks so very much. Looking forward to Ride the Rockies and Bluegrass!  Thank you!"

~ Enee A., St Petersburg, FL ~


" Thank you so much for all of your help. The race went great and the shipping has been handled perfectly!  All my best, "

~ Matt , North Wales ~


 
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